Using Newton AI to Automate Customer Service

Using Newton AI to Automate Customer Service

Leveraging Chicago AI's Newton AI Javascript Plugin to Automate Customer Service

In today's fast-paced online world, it is crucial for businesses to provide efficient and timely customer service. Users often visit websites in search of information about a company or its offerings, and if they can't find what they're looking for quickly and easily, they may move on to a competitor without hesitation. That's where Chicago AI's customer service automation plugin, Newton AI, comes in.

What is Newton AI?

Newton AI is a state-of-the-art virtual customer service assistant Javascript webpage plugin powered by Generative Artificial Intelligence. It can be seamlessly integrated into any webpage, serving to engage, entertain, and empower users while also automating customer service. With Newton AI, users can interact with a human-like assistant to obtain specific information in real-time, without the need to wait in a queue or deal with delays. This not only improves the user experience but also increases the chances of customers staying on your website and making commitments.

Why Choose Newton AI?

There are several reasons why businesses should consider using Newton AI for customer service automation:

  • Affordability: Newton AI is the most affordable artificial intelligence-powered customer service automation solution on the market by a wide margin. Chicago AI offers multiple payment options without any startup costs or contracts.
  • Customizability: With Newton AI, there are no limits to what is possible. Businesses can fully customize the appearance and behavior of their virtual assistant, from its visual appearance and CSS styles to its greeting messages and chat history display.
  • Ease of Implementation: Implementing Newton AI is simple even for those with limited technical skills. By pasting a provided JavaScript code snippet into their webpage's HTML source files or CMS console, businesses can install Newton AI effortlessly.
  • Versatility: No matter what your business requirements are, there is always a way to make Newton AI work for you. The platform allows for training customized models based on data from your website, enabling the virtual assistant to have a deep understanding of your organization and its offerings.

How Does Newton AI Benefit Businesses?

By automating customer service with Newton AI, businesses can provide high-quality on-demand support that reduces bounce rates and keeps users engaged. Users can ask questions and receive real-time answers without experiencing any delays, making them more likely to stay on your website, make commitments, and even recommend your organization to others. This leads to increased customer satisfaction, improved user experience, and ultimately, business growth.

Implementing Newton AI

Implementing Newton AI is user-friendly and straightforward. Businesses can provision their own Newton AI instance by creating or logging into an organizational Chicago AI Portal account and pressing the 'Create Newton AI Instance' button on the portal home page. From there, they can create a new Newton AI model on the Newton Models portal page, training the assistant with information from their website or other relevant sources. Finally they can deploy Newton AI by inserting the Javascript snippet provided on the AI Summary portal page anywhere on the desired webpages. You can find more information about implementing Newton AI in our Implementation FAQ.

Customizing Newton AI

One of the key advantages of Newton AI is the ability to customize its appearance and behavior. By navigating to the Newton AI Customization portal page, businesses can override CSS styles for individual UI components using custom CSS definitions. This allows for complete control over how users see and interact with the virtual assistant. You can learn more about customizing Newton AI on the Newton AI Customization FAQ page.


Newton AI revolutionizes customer service automation by providing businesses with a highly customizable virtual assistant that engages users in real-time. By automating customer interactions and providing on-demand support without delays, businesses can improve user experience, reduce bounce rates, and increase customer satisfaction. With its affordability, ease of implementation, versatility, and customization options, Newton AI is a valuable tool for any business looking to level up their customer service game. Try Newton AI now!

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